When attempting to register with Rhode Island Supreme Court Attorney Portal(RISCAP) and the following message appears "You cannot complete Registration with this email address because it is associated with an Odyssey File & Serve account. Attorneys must register on RISCAP using an email address that is different from the email address associated with their File & Serve account."
The reason an alternative email is needed is because the Rhode Island Supreme Court Attorney Portal(RISCAP) cannot determine if the user is a Firm admin or not. RISCAP uses Odyssey File & Serve to submit the attorney information to the Rhode Island Supreme Court. In RISCAP it is required to add a payment account and only Firm Admin's can add payment accounts on Odyssey File & Serve.
- Resolution - Create an alternative email using Google, Yahoo, Outlook, Proton Mail, or any other free email service.