After registering on the RISCAP site, they need to email the help desk (HelpDesk@courts.ri.gov) and give them their email address and bar number so that they can seed their account.
If they do not take this step, when they log in and go to click Manage button, it will not exist. They will need to email the help desk with their email and bar number and once they are seeded, the manage button will appear on right side of page.