Frequently Asked Questions
- How Do I Resume My Interviews in Guide & File?
- How Do I Cancel My Submission?
- How Do I Resubmit if My Filing was Rejected but I Used Guide & File?
- What Do All the Section Statuses Mean in the Interview Menu?
- How Do I Convert My Documents to a PDF?
- How Do I Delete My Interview with Guide and File?
- How to Update Account Information
- How Do I File if My Document is Over the Size Limit?
- If I Entered My Credit Card Information in My State's eFile Site, Can I Use it in the Guide & File Site?
- Errors When Using a Mobile Device, Tablet, or the Apple Safari Web Browser
- How Can I Submit My Interview if I Cannot Resume It?